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Hardware Support

Comprehensive IT Infrastructure Management and Support

At Nanatec, we provide expert hardware support services to ensure your IT infrastructure operates reliably and efficiently. From installation and configuration to maintenance and repair, our team is committed to minimizing downtime and optimizing performance.

Our Expertise

Comprehensive Hardware Solutions

Our team of certified technicians specializes in diagnosing issues, optimizing performance, and extending the lifespan of your hardware. We offer on-site and remote support to minimize downtime and keep your operations running smoothly.

Why Choose Nanatec?

  • Expert Diagnostics: Quickly identify and resolve complex hardware issues.
  • Proactive Maintenance: Prevent failures before they impact your business.
  • Rapid Response: On-site support when you need it most.
  • Vendor Certified: Certified technicians for major hardware brands.
  • Cost Effective: Extend equipment lifespan and optimize IT investments.

Our Impact

Proven Results

99.9%

System Uptime

2hrs

Avg. Resolution Time

1000+

Devices Supported

Our Services

Comprehensive Hardware Solutions

We deliver end-to-end hardware support services tailored to your specific business needs and IT infrastructure requirements.

Hardware Installation

Professional setup and configuration of servers, workstations, networking equipment, and peripherals with proper cabling and connectivity.

Troubleshooting & Repair

Expert diagnosis and resolution of hardware failures, performance issues, and connectivity problems with minimal downtime.

Preventive Maintenance

Regular system checks, cleaning, and optimization to prevent hardware failures and extend equipment lifespan.

Hardware Upgrades

Strategic component upgrades to improve performance, capacity, and capabilities of existing systems.

Network Infrastructure

Installation, configuration, and maintenance of routers, switches, access points, and cabling for reliable connectivity.

Data Recovery

Professional recovery of critical data from failed storage devices and implementation of backup solutions.

Trusted By

Our Valued Partners

Ibima
Nexus
Bima ready
Ibima
Nexus
Bima ready
Ibima
Nexus
Bima ready

Case Studies

Real-World Success Stories

Healthcare Network Upgrade

Completely redesigned network infrastructure for a multi-location healthcare provider, improving connectivity reliability by 40% and enhancing patient data security.

Financial Services IT Overhaul

Implemented new server architecture and workstation upgrades for a financial services firm, reducing system downtime by 98% and improving transaction processing speed.

Emergency Data Recovery

Successfully recovered critical business data from failed RAID array for a manufacturing company, minimizing operational disruption during a critical production period.

Our Process

How We Deliver Exceptional Support

Our approach ensures high-quality hardware support with clear communication.

1

Assessment

We evaluate your hardware and identify issues.

2

Planning

We develop a tailored support strategy.

3

Implementation

We execute maintenance with minimal disruption.

4

Monitoring & Optimization

We monitor and maintain to prevent issues.

Supported Technologies

Hardware expertise for enterprise-grade solutions.

Computing Hardware

  • Dell
  • HP
  • Lenovo
  • Apple
  • Custom-built systems

Network Equipment

  • Cisco
  • Juniper
  • HP Aruba
  • Ubiquiti
  • SonicWall

Storage & Servers

  • Dell EMC
  • HPE
  • NetApp
  • Synology
  • QNAP

Frequently Asked Questions

Yes, we provide emergency hardware support with rapid response times for critical issues. Our team is available 24/7 for urgent situations.
Absolutely. We offer both remote and on-site support across multiple locations to ensure consistent service delivery.
Our standard response time is within 2-4 hours for critical issues and same-day for non-critical support. We also offer customized SLAs based on your business needs.
Yes, we can source, purchase, and deploy hardware based on your specifications and requirements, ensuring compatibility and optimal performance.

Let's Connect

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